Contact Us

Got a question about your order, the presale, or just want to say hi? We're here.

Email Us

[support@shopfloatclub.store]

We aim to reply within 24 hours, Monday to Friday.

Order Questions

Include your order number in your message and we'll get back to you as fast as possible.

Common Questions

• When does my presale order ship? — Batch 2 is packing now. You'll get a tracking email the moment it leaves the warehouse.
• Can I cancel my presale order? — Yes, any time before it ships. Just email us.
• My item arrived damaged — Email us a photo within 14 days and we'll sort it immediately.
• I haven't received my tracking number — Check spam first, then email us with your order number.